How does "Share until I arrive" work?
Pick where you are going and how you are travelling. Everyone in the chat sees you on a map with how long until you get there, and it stops by itself when you arrive. The time is worked out on your own phone, and your location is encrypted, so not even we can see where you are.
Can my tradie show me when they are coming?
Yes, when the business uses CETECommand. When they tap On my way you get a link that shows them on a map with the time left. It opens in your browser, so there is nothing to install. It stops when they arrive.
Is CETEChat only for businesses?
No. It is for families, friends and clubs as much as for companies and their clients. Choose Personal when you sign up: it is free forever for up to 50 people. If it turns into a business, you can change it to a company space later.
Can CETEChat staff read our messages?
No. Messages, files, calls and locations are end-to-end encrypted on your devices with keys we never hold. We run the service without being able to see what is said, what is sent or where anyone is.
Is there a family location map?
Yes. In a personal space, each person can share their location on the family map: who is where, their battery, places like Home and School with arrive and leave alerts, and SOS. You choose who sees you, with circles like Close family or by name, and nobody can turn sharing on for someone else.
Where are polls, events and lists?
In every chat, behind the + button: Plan for events and calls, Vote for a poll, List for shopping or packing, and Journey for your location. CETEChat also suggests them when they fit, like a poll when someone asks what time works.
Can I chat with people outside my company?
Yes. Pick a @username and share it, or let people scan your QR code. They send a contact request, and nothing reaches you until you accept. Nobody can browse the list of users, and you can hide yourself completely.
What if someone forgets their password?
They reset it by email. If they saved their recovery key, every conversation opens again straight away. Without it, they get new keys and their conversations come back as soon as someone in each one is online.
Where is our data kept?
On servers in Sydney, Australia. Messages and files are stored encrypted, only your people hold the keys, and daily backups are kept for 14 days.
Can I put CETEChat on my business website?
Yes, free. Any business (a cafe, shop, wholesaler, car wash, anyone) can add a chat button and an enquiry form to its website and answer from the CETEChat app. There is a WordPress plugin, and one line of code for any other site. See Website chat for businesses.
Is CETEChat really free?
Yes. CETEChat is free for everyone, with every chat feature: personal spaces for up to 50 people and companies for up to 300, with no card, no ads and no time limit. Businesses only pay if they want CETECommand for quotes, invoices, jobs and timesheets.
What does CETE mean?
It is our name, short for Connect, Execute, Transact, Evolve: chat with the people in your life, and get things done together.
