What does CETE stand for?
Cypher End-To-End. Every message, file, call and location is locked with a cypher on the sender's device and only unlocked on the devices of the people in that conversation. Nothing in between, including our servers, can read it.
Is CETEChat only for businesses?
No. Companies use it for their teams and clients, and it works just as well for a family, a group of friends or a club. Choose Personal when you sign up: it is free forever for up to 50 people, with the same encryption as everyone else. If it turns into a business, you can change it to a company workspace later.
Can CETEChat staff read our messages?
No. Messages, files, calls and locations are encrypted on your devices with keys we never hold. We run the service without being able to see what is said, what is sent or where anyone is.
Is there a family location map like Life360?
Yes. In a personal space, each person can share their location on the family map: who is where, their battery, places like Home and School with arrive and leave alerts, crash detection, driving reports and SOS. Unlike most location apps, the locations are end-to-end encrypted, so even we cannot see them, and nobody can turn sharing on for someone else.
Can I chat with people outside my company?
Yes. Pick a @username and share it, or let people scan your QR code or tap an NFC card. They send a contact request, and nothing reaches you until you accept. Those chats sit in your own Contacts space, apart from any company. Nobody can browse the list of users, and you can hide yourself completely.
Can our clients use it?
Yes. Invite clients as guests: they only see the conversations you share with them. Owners can let chosen staff invite clients, and can choose to see staff and client conversations. When that is on, everyone in the chat is shown a clear label, so nothing is hidden.
Do I have to use a PIN every time?
No. The app lock is your choice. Lock CETEChat with a PIN, Face ID or fingerprint and choose when it asks: as soon as you leave, after a few minutes, or only when the app opens. A company can require it for its staff.
What if someone forgets their password?
They reset it by email. If they saved their recovery key, every conversation opens again straight away. Without it, they get new keys and their conversations come back as soon as someone in each one is online.
Where is our data kept?
On servers in Sydney, Australia. Messages and files are stored encrypted, only your people hold the keys, and daily backups are kept for 14 days.
Can we delete conversations completely?
Yes. Anyone can clear a conversation from their own view. Company owners and admins can delete every message and file in a conversation, or a whole channel, for everyone. Deleted content is erased from our servers, not archived.
Is the free plan really free?
Yes. CETEChat is free for everyone, with every chat feature and the same encryption: personal spaces for up to 50 people and companies for up to 300, with no card and no time limit. You only pay if your business wants CETECommand for quotes, invoices, jobs and timesheets.
What is CETECommand?
CETEChat for business. It adds quotes, invoices, card payments, jobs, scheduling, timesheets and payroll, with your CETEChat chat built in. It is the same account: tap CETECommand in the app and you are there.